Hyderabad based OSM system company Coempt Edu Teck has broken silence over the mounting scrutiny it has been facing in regard to OSM. Rejecting claims of software glitches, security lapses and tender irregularities, it flagged human errors over the controversy surrounding answer sheet scanning and evaluation issues. Coempt denying poor quality hardware said that the scanners used in the process were as per the standard protocols.
In its clarification it mentioned that the equipment’s undergo regular upgrades and challenged the boards claims’ inviting the government to inspect the records.
“The scanners used by Coempt are standard, industry-grade models utilised across the sector. We upgrade our hardware year-on-year, and the scanning resolution is perfect,” the company added.
On the incident where a CBSE student reportedly received another candidate’s answer sheet, Coempt said the issue was related to the physical scanning process and not a software failure. The company suggested that the initial review pointed towards a manual error during the scanning process.
“We have identified the location and the individual who conducted the scanning. We have verified 100 per cent that, technologically, there is no error in this case,” the company stated.
Acknowledging the 19-year-old ethical hacker Nisarga Adhikary claims to have accessed parts of Coempt’s systems. The management said, “All he managed to hack was a server used for testing, which is never used for any client. It’s used for internal purposes, with dummy tests and has public access.” According to Coempt, no student data, client information or critical technical infrastructure was exposed, and all live operational systems remain secure.
Addressing allegations that tender conditions had been modified to accommodate substandard hardware. The company said- Tender modifications in August 2025 relaxed the scanning resolution from 300 to 200 DPI and dropped robotic scanning requirements. A September 2025 corrigendum removed CBSE’s power to blacklist Coempt for software failures, shifting penalties to project delays instead.