Raipur- Hundreds of Ola and Uber drivers in Chhattisgarh, India, have initiated an indefinite strike, causing inconvenience to passengers in cities such as Raipur, Bilaspur, and Durg-Bhilai. The drivers have united in demanding the resolution of their grievances before they resume their services. Interviews with the drivers revealed several issues they are facing.
According to Abhishek, an Ola driver, the commission charged by Ola has significantly increased, making it difficult for drivers to cover vehicle costs. Ola’s commission has risen from 20% to 30-35% and is no longer fixed. Drivers also expressed frustration with the lack of accessible Ola offices in Chhattisgarh. Instead, a single officer based in Kolkata is responsible for addressing driver concerns in three states, including Chhattisgarh.
Furthermore, Ola and Uber’s drivers highlighted the financial burden of meeting various formalities and permits, which cost them an additional ₹50,000 annually. They voiced discontent regarding private vehicles operating as taxis without facing repercussions, even after lodging complaints with the police and district administration. Additionally, drivers emphasized the lack of parking facilities provided for Ola and Uber vehicles at bus stands, railway stations, and airports, despite fulfilling all tax and permit obligations.
Saddam, an Ola driver, explained that their earnings after deducting commissions and expenses are minimal, leaving them struggling to meet household expenses and car loan installments. As a result, drivers in Durg Bhilai, Raipur, Bilaspur, and other parts of Chhattisgarh have joined the strike to advocate for their demands.
Shiv Pravesh Dwivedi, an Ola driver, stated that the strike would persist until their demands were met. Among the issues raised are instances where customers change the drop location after entering the car, refuse to pay, or create difficulties for the drivers. Ola’s response to driver complaints could have been more satisfactory, leaving them feeling unheard.
The ongoing strike by Ola and Uber drivers in Chhattisgarh reflects the need for dialogue and resolution between the ride-hailing companies and their drivers to address concerns and ensure fair working conditions.