New Delhi: Annual psychological counselling sessions for the 2024 batch of Class 10, 12 students of the Central Board of Secondary Education (CBSE) began on January 1. The board will launch IVRS, podcasts and tele-counselling facilities for students preparing for final exams.

The initiative aimed to equip students with tools and techniques to navigate exam stress effectively, promoting mental well-being alongside academic preparation. This proactive approach highlights CBSE’s commitment to supporting students both emotionally and academically during this crucial exam period.

As informed by CBSE, the free-of-cost IVRS facility will be made available 24×7 for students and parents on the toll free number 1800-11-8004.

Through IVRS, information and suggestions about stress-free preparation, time and stress management, Frequently Asked Questions (FAQs), and important contact details of CBSE offices can be accessed in Hindi and English, the board said.

The IVRS operates in multiple languages and is accessible 24/7, making it a convenient and efficient resource for anyone involved in the CBSE education system. The system’s user-friendly interface and clear instructions make it easy for users to navigate and find the information they need.

Overall, the CBSE IVRS is a valuable tool that simplifies access to important information and enhances communication within the education system.

Bilingual podcasts in these subjects will be available on cbse.gov.in, it added. Tele-counselling will be arranged from 9:30 am to 5:30 pm from Monday to Saturday.

“This year, a total of 65 Principals, trained counselors, and special educators from CBSE-affiliated government and private schools and psychologists are providing this facility. Out of these, 52 are from India, while 13 counselors are from Kuwait, Nepal, Japan, Doha-Qatar, Oman (Muscat), and UnitedArab Emirates (Dubai, Sharjah, Ras-al-Khaimah),” CBSE said in a press statement.

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