FSSAI issues 9 notices to Swiggy Instamart over consumer complaints, says Toing licence issue resolved
The Food Safety and Standards Authority of India (FSSAI) on Saturday issued nine notices to Swiggy Instamart following multiple consumer complaints alleging violations of the Food Safety and Standards Act, 2006. The action is part of the food regulator’s broader enforcement drive against companies over food safety, labelling and advertising-related compliance.
The development comes a day after Swiggy informed stock exchanges that it had received a prohibition order from FSSAI concerning its food ordering and delivery platform, Toing. According to the company, the issue was related to the updation of its FSSAI licence particulars and did not involve any food safety concerns.
Swiggy said it has since resolved the matter after obtaining a modified FSSAI licence on July 9, 2026.
In its regulatory filing, Swiggy said the prohibition order dated July 6, 2026, was issued by the Designated Officer of FSSAI in Karnataka, seeking clarification regarding the Toing platform and certain licence-related details.
The company maintained that the observations were administrative in nature and limited to updating licence particulars. It also stated that the matter is not expected to have any material financial impact on its business or financial position.
Swiggy further clarified that no monetary penalty has been imposed and that the licence-related issue has already been addressed.
The notices issued to Swiggy Instamart come amid a wider regulatory crackdown by FSSAI on food and beverage companies for alleged violations of food safety regulations, misleading claims and labelling norms.
Earlier this week, the regulator issued notices to alcoholic beverage manufacturers over the alleged unauthorised use of added flavours, misleading age-related claims and non-compliance with disclosure requirements under the Food Safety and Standards (Alcoholic Beverages) Regulations, 2018.
FSSAI also recently served notices to Lotte India, Ferns N Petals and Kubera Foods, asking them to explain alleged misleading promotional claims and labelling violations within seven days.
Among the issues flagged by the regulator were claims such as 100 percent vegetarian, 100 percent natural, premium chocolate, fresh and no preservatives, along with incorrect nutritional information, inadequate ingredient disclosures and non-compliant product labels.
Last week, the food regulator also issued notices to several beverage companies over the alleged misbranding of products as energy drinks and to Heritage Foods regarding claims linked to its fresh paneer product.
According to FSSAI, the recent enforcement actions have been initiated based on consumer complaints as well as suo motu cognisance as part of efforts to improve regulatory compliance and safeguard consumer interests.